If your renewal reminders say your bond requires a release, the bond must be renewed and the premium paid indefinitely until the obligee provides your official release documentation. Failure to do so may result in the surety company taking additional action to collect the owed premium.
Put another way, this means your bond can only be canceled if the obligee officially closes the bond requirement after you fulfill your obligation.
If your obligation has been fulfilled, your obligee will provide you with an official release notice. You must file the official release documentation with your surety market before they will cancel your bond. Release paperwork varies by obligee but often requires an official signature and/or stamp to be accepted.
If your surety market does not have documentation proving your obligation has been released, they will keep the bond active and require renewal premium when the time comes.
If you need help renewing or releasing an active bond, call 1 (800) 308-4358 or email firstname.lastname@example.org, and one of our friendly representatives will be happy to help.