Once your renewal invoice as been paid, we will process your file as quickly as possible. Most renewal confirmation is provided within one business day of payment.
If your state or other bond holder (also known as the "obligee") requires any renewal documentation to be filed for your next term, we'll issue the documents for you.
Some obligees accept digital documentation, which means we can email your official documents to you instantly once your renewal has been processed.
If your obligee requires physical documentation with original signatures and raised seals, we'll ship your renewal package to you via the shipping method you choose when submitting payment. You'll receive a copy of your official documents and a tracking number by email once your renewal has been processed.
Rest assured knowing we always provide detailed instructions outlining what you need to do after you've paid your renewal invoice.
If you need help finalizing your renewal purchase or filing renewal documentation with your obligee, call 1 (800) 308-4358 or email customercare@suretybonds.com, and one of our friendly representatives will be happy to help.