At SuretyBonds.com, we're all about quality account management. There are a few reasons why personal, verifiable email addresses might be requested. 

  1. As a form of insurance, surety bonds are legally binding contracts, so we need to be sure all documentation is delivered to the appropriate individual(s) associated with the bond.
  2. When bonds are up for renewal, accurate contact information guarantees clients receive plenty of notice to renew their bond to avoid a potential lapse in coverage that could cause problems for the entity holding the bond (also known as the "obligee"). 
  3. In the event of a claim, your surety provider needs accurate contact information to process the claim. 

Having accurate contact information keeps your account in good standing and allows us to deliver important communication to you quickly. We’re happy to add secondary email addresses or shared inboxes to your account for notification purposes, but we will still require personal contact information for the reasons listed above.

You can update your account information at any time by calling 1 (800) 308-4358 or emailing customercare@suretybonds.com.