A rider is a document attached to an active surety bond that indicates a change from the information on the original bond form.

Rider document attachments are typically requested for one of three reasons:

  1. A client provided inaccurate or incomplete information to SuretyBonds.com during the original purchase process, and the entity holding the bond (also known as the "obligee") requires a new document set to reflect the correct information.
  2. A client's principal information changed while they have an active bond on file, and the obligee requires a new document set to reflect the new, correct information.
  3. A document issuance error was made at the point of sale, and the obligee requires a new document set to reflect the correct information.

A client's obligee will always determine what document set is required for any given bond change. Clients must always confirm with their obligee the exact documentation required before SuretyBonds.com team member can submit the change request for review and processing. 

Common rider change requests include, but are not limited to: 

  • legal names
  • business addresses
  • bond terms
  • bond amounts

If you need to request a change to an active bond SuretyBonds.com issued for any reason, call 1 (800) 308-4358 or email customercare@suretybonds.com, and one of our friendly representatives will be happy to help. 

As with all forms of insurance, clients are never permitted to make changes to their own bond forms without submitting the change request to their provider for review, approval, and issuance. Any changes made to a bond form by a client are not legally binding.