We're sorry to hear you're having trouble submitting your order online! 

If you're seeing a message indicating approval is needed prior to purchase, you'll have to speak with a representative to verify your account information before submitting payment.

If you're able to submit your payment information but it's failing, try resubmitting after verifying all information entered is correct. You might also need to contact your bank or card provider to see if there's a limit or lack of funds blocking your transaction.  

No matter the cause, call 1 (800) 308-4358 between 7 AM CST and 7 PM CST during business hours or email customercare@suretybonds.com 24/7, and one of our friendly representatives will be happy to help.