Because SuretyBonds.com is the industry leader in bonding service, we're often the first call when claims arise. As an agency, however, we only service our clients' accounts and do not manage any claims on behalf of the markets we represent.
The markets that underwrite and back the guaranteed obligation(s) outlined on bond forms have full service claims teams to process claims.
To make a claim on a bond, you'll need to do the following:
- Contact the authority that holds the bond (also known as the "obligee") to request instructions for how to file a claim against the bonded individual or company in question.
- The obligee holding the bond should provide the contact information for the surety market that issued the bond and backs its obligation(s).
- You'll work with the surety market's claims team to review and resolve the claim.
Note: You cannot file a claim against your own bond, nor would you ever want to.
Please do not contact SuretyBonds.com requesting to file a claim; simply follow the steps above.