Clients cannot change their mailing address or shipping method after submitting payment. Once an order has been paid, it's sent to our processing queue for issuance, packaging, and shipping.
When surety bonds require physical issuance and shipping, clients always have the ability to review, change, and verify their mailing address and shipping method before submitting payment.
If you have questions about your order after submitting payment, call 1 (800) 308-4358 or email customercare@suretybonds, and one of our friendly representatives will be happy to help.